February 13, 2025 ## February 2025 Releases #### **Get Richer Booking Data with Reservation Insights** OpenTable x Slang integration customers can now view in-depth details about how the integration is serving guests. View high-level reservation metrics alongside call pathway insights that will connect you to the diner’s experience as they navigate booking, canceling, or updating reservations directly through Slang. [Learn More](https://help.slang.ai/reservation-insights) **Stay in the Know With Real-Time Conversation Topic Alerts** Ensure that you always follow up on important guest calls. With Conversation Topic Alerts, you can set up text and/or email notifications to get real-time intel when callers trigger topics you want to follow up on, like a private dining request, lost item complaint, or food poisoning concern. [Learn More](https://help.slang.ai/conversation-topic-alerts)