December 5, 2025 ## December 2025 ## Transcription and Conversation Flow Enhancements Slang just got even better. We recently implemented a new speech recognition vendor to enable a more natural caller experience. Conversations will have fewer pauses, and have more human-like conversation-pacing. ## Holiday Readiness You’re gearing up for your busy season, and so is Slang. This quarter, our hardworking team of engineers have been ensuring that our system is robust and ready for increased call volumes!